Frequently Asked Questions
Have questions? We have answers. Here are the most common things Raleigh homeowners ask us.
We offer same-day service for most pest emergencies across Raleigh, Durham, Cary, and surrounding areas. After you call or submit a request, a technician will be in touch within minutes to schedule your appointment. In many cases, we can have someone at your door the same morning you call.
Yes. We use EPA-approved, low-toxicity treatments that are specifically chosen for their effectiveness against pests and their safety record around families and animals. We'll advise you if any brief precaution period is needed after treatment — typically just 30–60 minutes of ventilation.
Our work is backed by a satisfaction guarantee. If pests return between scheduled service visits, we will re-treat your home at no additional cost. Simply call us and we'll schedule a follow-up treatment promptly — no questions asked.
We offer both. One-time treatments are great for isolated incidents, while our quarterly maintenance plans provide year-round protection against seasonal pest activity in North Carolina. Many customers find that a quarterly plan is more cost-effective and provides better peace of mind.
Pricing depends on the type of pest, the severity of the infestation, and the size of your property. A standard one-time treatment typically ranges from $150–$400, while recurring service plans often start around $99/quarter. Your inspection is completely free and includes a detailed, no-obligation quote.
We serve the entire Raleigh-Durham metro area including Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Holly Springs, Wake Forest, Garner, Clayton, Fuquay-Varina, and surrounding communities in Wake, Durham, and Orange counties.
For interior treatments, we prefer that an adult be present. For exterior-only treatments, you don't need to be home. Your technician will leave a detailed service report with everything that was done. We'll communicate all details during scheduling.
Your technician will provide specific preparation instructions based on the type of pest and treatment. In general: clear access to areas to be treated, secure food items, ensure pets are safely contained, and plan to stay away from treated areas for 30-60 minutes after interior applications.